Before you proceed with the eService, please read the following terms and conditions carefully. By using the eService, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, do not proceed with the use of the eService.
CLAIMING A REFUND FOR THE UNUSED PERIOD
You can claim a refund of the season parking fee for the unused period by using this eService to terminate your season parking ticket before it expires.
FURNISHING OF PARTICULARS
Complete and correct particulars must be furnished, otherwise the application may be rejected.
If you are paying by GIRO, you need not inform your bank as URA will arrange with the bank to stop deductions.
ROLLBACK FOR FAILED TRANSACTIONS
If you encounter any technical problem in the course of the transaction and wish to check on the status of the transaction, please call 6329 3434 from 8.30am to 5.00pm from Monday to Friday (excluding public holidays) and till 1.00pm on the eves of Christmas, New Year's Day & Chinese New Year.
Or you can email us at firstname.lastname@example.org.
Please provide the following details:
- Transaction identification number (if any);
- Point at which error occurred;
- Date/Time of transaction; and
- Error message (if any);
MODIFICATION OF TERMS AND CONDITIONS
URA may, without giving prior notice, modify these terms and conditions from time to time. You shall be deemed to have accepted and agreed to the terms and conditions as modified upon your use of the eService after the modifications have been made.
URA GENERAL TERMS & CONDITIONS AND CONDITIONS OF ACCESS
In addition to these terms and conditions, the use of the eService shall be subject to and governed by the URA General Terms & Conditions and the Conditions of Access unless the provisions of the URA General Terms & Conditions and Conditions of Access are contrary to and inconsistent with these terms and conditions.
ADDRESS AND CONTACT NUMBER OF URA
Address: Car Parks Division, Urban Redevelopment Authority, 45 Maxwell Road, The URA Centre, Singapore 069118
Contact No: 6329 3434