TERMS AND CONDITIONS
Before you proceed with the eService, please read the following terms and conditions carefully.By using the eService, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, do not proceed with the use of the eService.
A limited number of season parking tickets is offered for any URA car park or heavy vehicle park, where season parking scheme is implemented. The number of season parking tickets we can offer depends on the capacity of the car park or heavy vehicle park and the short-term parking needs. Periodic surveys are carried out to ensure that the short-term and season parking needs are met.
Season parking tickets are issued on a first-come-first-served basis. Once the season parking tickets are sold out, applicants will be put on a waiting list and offered the season parking tickets when there are available tickets to be sold.
ELIGIBILITY REQUIREMENTS FOR HEAVY VEHICLE SEASON PARKING
Only vehicles with an unladen weight exceeding 1,800 kg are eligible to apply for heavy vehicle season parking tickets. You will only be able to apply for a season parking ticket for your vehicle if the vehicle owner's business address or the driver's residential address is in the vicinity of the heavy vehicle park. If your application is placed on the waiting list, you may submit a second application for the same vehicle at another nearby heavy vehicle park subject to a maximum of 2 applications per vehicle. Each vehicle can be issued with only 1 season parking ticket.
Conditions of sale
Applications are to be made under the name of the vehicle owner only. For rented vehicles, the applicant must be the hirer of the vehicle.
URA reserves the right to withdraw the season parking ticket without any prior notice in any of the following circumstances:
Documents to be produced
Copies of the appropriate documents listed below shall be submitted to URA as proof of the various requirements set out below for the application to be considered:
Proof of authorised driver
If the driver of the vehicle is not the vehicle owner or applicant, the applicant will need to submit the below documents for verification at the point of application and upon allocation, if applicable:
Proof of hiring of vehicle
The applicant will need to submit a copy of the duly signed leasing agreement for the rented vehicle between the applicant and the leasing company.
Please forward a copy of each of the appropriate documents, quoting your application number, to our email at firstname.lastname@example.org or fax to 6225 3336.
Furnishing of particulars
Complete and correct particulars must be furnished, otherwise the application may be rejected.
Installation of Global Positioning System (GPS) device to facilitate data collection (with effect from 1 August 2016)
To optimise the planning of transport infrastructure and parking spaces for heavy vehicles, URA may conduct ad-hoc studies which will require the temporary installation of GPS device on heavy vehicles with valid season parking tickets. All data collected will be used for research and planning purposes only and will be studied on a group basis. URA will not use the collected data to identify individual vehicles or drivers. The results of the studies may be shared with other Government agencies, depending on the needs of each study.
For each study, URA will send an official notification of implementation to the heavy vehicle park season parking ticket holders who are selected to take part in the study, informing them of the implementation details, including the following:
All heavy vehicle park season parking ticket holders who receive an official notification of implementation relating to a study shall -
ROLLBACK FOR FAILED TRANSACTIONS
If you encounter any technical problem in the course of the transaction and wish to check on the status of the
transaction, please call 6329 3434 from 8.30am to 5.00pm from Monday to Friday (excluding public holidays) and
till 1.00pm on the eves of Christmas, New Year's Day & Chinese New Year.
Or you can email us at email@example.com.
Please provide the following details:
MODIFICATION OF TERMS AND CONDITIONS
URA may, without
giving prior notice, modify these terms and conditions from time to time.
You shall be deemed to have accepted and agreed to the terms and
conditions as modified upon your use of the eService after the
modifications have been made.
URA GENERAL TERMS & CONDITIONS AND CONDITIONS Of ACCESS
In addition to these terms and conditions, the use of the eService shall be subject
to and governed by the
URA General Terms & Conditions and the
Conditions of Access
unless the provisions of the URA General Terms &
Conditions and Conditions of Access are contrary to and inconsistent with
these terms and conditions.
ADDRESS AND CONTACT NUMBER OF URA
Address: Car Parks Division, Urban Redevelopment Authority, 45 Maxwell Road, The URA Centre, Singapore 069118
Contact No: 6329 3434