TERMS AND CONDITIONS
Before you proceed with the eService, please read the following terms and conditions carefully.By using the eService, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, do not proceed with the use of the eService.
Only a limited number of season parking tickets is offered for any URA car park and this depends on the capacity of the car park and the short-term parking needs. Periodic surveys are carried out at the car park to ensure that a balance between short-term needs and season parking needs are met.
Season parking tickets are therefore issued on a first-come-first-served basis. Once the season parking tickets are sold out, applicants will be put on a waiting list and offered the season parking tickets as and when these become available.
Only vehicles with unladen weight not exceeding 1,800 kg are eligible.
Only residents living at designated places are eligible for season parking tickets at the residential rate.
To check your eligibility for a particular parking place, please click here.
Number of tickets
Each eligible household is entitled to one ticket. If more than one ticket is required, the commercial rate applies to the second and subsequent tickets.
Ownership of vehicle
If the applicant is not the owner of the vehicle, one of the following conditions must be satisfied:
Conditions of sale
Sale of season parking tickets is subject to availability and is on a first-come-first-served basis. If tickets are not available, you may join the waiting list.
URA reserves the right to withdraw the season parking ticket without any prior notice in any of the following circumstances:
Any change in the applicant's address must be reported to URA within 7 working days from the date of change. If the change results in you being ineligible for season parking at the residential rate, you must pay the difference between the residential rate and the commercial rate for the period of use following the change of address.
Documents to be produced
Copies of the appropriate documents listed below shall be submitted to URA as proof of the various requirements set out below the application can be considered:
Proof of residence
If you are a non-Singapore citizen, the Tenancy Agreement of the residence is to be furnished. If the tenancy agreement is signed between the applicant's employer and the lessor, a letter from the company certifying that the applicant is its employee is required.
Proof of relationship between applicant and vehicle owner
Please forward a copy of each of the appropriate documents, quoting your application number, to URA by post to the address given below. Alternatively, you may fax them to 6225 3336, or e-mail an electronic copy of each of the appropriate documents to firstname.lastname@example.org.
Furnishing of particulars
Complete and correct particulars must be furnished, otherwise the application may be rejected.
ROLLBACK FOR FAILED TRANSACTIONS
If you encounter any technical problem in the course of the transaction and wish to check on the status of the
transaction, please call 6329 3434 from 8.30am to 5.00pm from Monday to Friday (excluding public holidays) and
till 1.00pm on the eves of Christmas, New Year's Day & Chinese New Year.
Or you can email us at email@example.com.
Please provide the following details:
MODIFICATION OF TERMS AND CONDITIONS
URA may, without
giving prior notice, modify these terms and conditions from time to time.
You shall be deemed to have accepted and agreed to the terms and
conditions as modified upon your use of the eService after the
modifications have been made.
URA GENERAL TERMS & CONDITIONS AND CONDITIONS Of ACCESS
In addition to these terms and conditions, the use of the eService shall be subject
to and governed by the
URA General Terms & Conditions and the
Conditions of Access
unless the provisions of the URA General Terms &
Conditions and Conditions of Access are contrary to and inconsistent with
these terms and conditions.
ADDRESS AND CONTACT NUMBER OF URA
Address: Car Parks Division, Urban Redevelopment Authority, 45 Maxwell Road, The URA Centre, Singapore 069118
Contact No: 6329 3434
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If you encounter any problem with this eService, you may call our enquiry line at 6329 3434.