Before you proceed with the eService, please read the following terms and conditions carefully. By using the eService, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, do not proceed with the use of the eService.
CONDITIONS FOR APPLICATION
You may cancel the temporary pass before its expiry subject to the following:
- The vehicle has a valid temporary pass application.
- The cancellation is submitted at least one day before the expiry of the temporary pass.
FURNISHING OF PARTICULARS
Complete and correct particulars must be furnished, otherwise the application may be rejected.
ROLLBACK FOR FAILED TRANSACTIONS
If you encounter any technical problem in the course of the transaction and wish to check on the status of the
transaction, please call 6329 3434 from 8.30am to 5.00pm from Monday to Friday (excluding public holidays) and
till 1.00pm on the eves of Christmas, New Year's Day & Chinese New Year.
Or you can email us at firstname.lastname@example.org.
Please provide the following details:
- Transaction identification number (if any);
- Point at which error occurred;
- Date/Time of transaction; and
- Error message (if any);
MODIFICATION OF TERMS AND CONDITIONS
URA may, without
giving prior notice, modify these terms and conditions from time to time.
You shall be deemed to have accepted and agreed to the terms and
conditions as modified upon your use of the eService after the
modifications have been made.
URA GENERAL TERMS & CONDITIONS AND CONDITIONS Of ACCESS
In addition to these terms and conditions, the use of the eService shall be subject
to and governed by the
URA General Terms & Conditions and the
Conditions of Access
unless the provisions of the URA General Terms &
Conditions and Conditions of Access are contrary to and inconsistent with
these terms and conditions.
ADDRESS AND CONTACT NUMBER OF URA
Address: Car Parks Division, Urban Redevelopment Authority, 45 Maxwell Road, The URA Centre, Singapore 069118
Contact No: 6329 3434